Dedicated Internet Access
Enterprise-Grade Connectivity, Locally Delivered
Dedicated Internet Access (DIA) is a direct, private connection between your organization and the internet. Unlike shared broadband, DIA bandwidth is reserved exclusively for you — guaranteed symmetrical speeds, contractual uptime SLAs, and priority support.
Guaranteed Symmetrical Bandwidth
Upload matches download, every second of every day. Your committed information rate is contractually guaranteed — not "up to."
Contractual SLA
Written uptime guarantees backed by service credits. We put our money where our promises are — because your operations depend on it.
4-Hour Emergency Dispatch
On-site technician response within 4 hours, any time of day, any day of the year. Because critical infrastructure doesn't wait for business hours.
Ideal For
Organizations That Can't Afford Downtime
County & Municipal Government
Critical public services, 911 dispatch, administrative offices, and public-facing systems that must stay online.
Healthcare & Medical
Telehealth, EHR systems, lab connectivity, and HIPAA-sensitive data transfer that requires guaranteed uptime and low latency.
Multi-Location Businesses
Organizations with multiple sites that need reliable, high-throughput connections for shared applications, data replication, and unified communications.
Advanced Network Services
Beyond Standard Connectivity
Pair your DIA connection with enterprise-grade network services for a fully managed, resilient infrastructure.
Layer 2 Metro Ethernet over MPLS
Private, carrier-grade Layer 2 connectivity between your sites. Low-latency, high-throughput transport that operates like a direct point-to-point link — without the cost of dedicated fiber runs.
Redundant Path Services
Dual independent routes to your location eliminate single points of failure. If one path is disrupted, traffic reroutes instantly — zero downtime, zero manual intervention.
Emergency Failover Service
Automatic switchover to a backup connection during primary link failures. Real-time monitoring, configurable failover policies, and instant alerting keep critical operations running.
Custom Network Design & Management
From initial site survey to ongoing network management — VLANs, managed switches, wireless backhaul, site-to-site VPN, and more. We design, install, monitor, and manage your entire network infrastructure.
Let's Design Your Solution
Every DIA deployment is custom-engineered. Tell us about your organization, locations, and requirements — our team will design a solution and provide a detailed quote.
FAQ
Enterprise & DIA Questions
DIA gives your organization guaranteed symmetrical bandwidth that isn't shared with anyone else. Unlike standard broadband where bandwidth is shared among users, DIA reserves your full committed speed 24/7. Every plan includes a contractual speed and latency SLA and 4-hour emergency dispatch.
Business plans provide excellent speeds with guaranteed minimums, but bandwidth is shared across the network. DIA provides a fully dedicated, symmetrical circuit — your 500 Mbps is always 500 Mbps, upload and download, 24/7. DIA also includes stricter contractual SLAs, faster 4-hour emergency dispatch, and custom engineering for your specific site.
DIA speeds range from 100 Mbps symmetrical up to 1 Gbps+ symmetrical. We'll work with you to determine the right bandwidth based on your application requirements, number of users, and growth plans.
Because every DIA deployment is unique — different bandwidth, different locations, different engineering requirements — we custom-quote every project. Call us at 888-727-6267 or email support@roamr.io to start a conversation.
Our DIA SLA contractually guarantees your committed bandwidth (upload and download), maximum latency, and uptime percentage. If we don't meet those commitments, there are financial remedies built into the agreement. You also receive 4-hour emergency dispatch for critical issues.