Get Help & Contact ROAMR

Have a question or need help with your service? Our local support team is here for you 24/7. Real people, real answers.

Reach Out to Us

Phone

888-727-6267

Available 24/7

Email

support@roamr.io

We respond within 24 hours

Office

318 N. Main St, Trenton, FL 32693

Mon–Fri 8am–5pm

Send Us a Message

Frequently Asked Questions

Yes! ROAMR is 100% locally owned and operated in Gilchrist County. Founded in 2018 by Ryan Reid, we are the only internet provider in the county dedicated exclusively to serving this community.

No contracts on residential plans. Cancel or change your plan anytime — no termination fees, no lock-ins.

Our plans range from 100+ Mbps to 300+ Mbps for residential. Every plan speed is a guaranteed minimum — most customers see even higher speeds thanks to our overprovisioned network.

Most installations happen the same week you sign up. Our local technicians handle everything — no waiting for an out-of-town crew.

We serve all of Gilchrist County including Trenton, Bell, Fanning Springs, and unincorporated areas. See our full coverage area or call 888-727-6267 to check your address.

Call us anytime at 888-727-6267 — we're available 24/7. Our local technicians can often diagnose and resolve issues remotely within minutes. If an on-site visit is needed, residential customers get 24-48 hour dispatch, and business customers get priority 4-24 hour dispatch.

Yes! If you add our Voice Service, we can port your existing phone number over so you keep the same number you've always had.

You can pay online, by phone at 888-727-6267, or in person at our office at 318 N. Main St, Trenton. We accept all major credit/debit cards and bank transfers.

Join the ROAMR Family

Experience what internet service looks like when it's run by your neighbors, not a national corporation.